Shipping within the United States is FREE! If you require expedited or additional shipping services like Priority Mail, insurance, signature confirmation, etc., please contact me to add them for them at an additional cost. I ship via USPS once a week.

International orders are certainly welcome! If you would like to place an order, please contact me so I can check how much shipping will be to your country and invoice you appropriately.

Please note that I often use upcycled or reused boxes for shipping larger items to help protect the environment and keep shipping costs low. If you would like to request that I use a new box, please contact me and I will add the price of a new box to your invoice.

If you would like your print(s) signed, please make a note in your order when making your payment, and/or contact me right after you place your order to ensure that I know to sign your print before it ships. A signature is free but is not included by default. Prints will be signed on the front unless otherwise specified.

Preorder items are still in the process of being made, so please allow additional time for those items especially as manufacturers are still impacted by COVID. Please note that there may be variations between the image on the website and the final product, especially as I review proofs and samples to provide the best possible product. By purchasing a preorder item, you understand that they will take longer to ship, and that there may be variations from the images online.

If your order contains both preorder items and in-stock items, your entire order will ship together when the preorder items are stocked. If you would like your in-stock items to ship first, please make separate orders for the in-stock items and the preorder items.

I do my best to ensure photos are accurate, but please note that colors may vary across different monitors and in different lighting. There may be variations between the image and the product, especially for preorder items where I am still reviewing proofs and samples to provide the best possible product. Additionally, I cannot control any variations on the printer or manufacturer's end. Sometimes different batches are slightly different even when ordering from the same printer or manufacturer, especially when it comes to colors and sizes. If you have any specific concerns, please feel free to contact me with any questions and I will do my best to help!

While I do my best to ensure that this website stays up-to-date, I also sell my items in-person or through other venues, so occasionally items are out of stock before this website's inventory is updated. In the event that one of the items you order is sold out, I will offer you a replacement of equivalent or greater value or a refund for the out-of-stock item.

Prices are all listed in USD.

These terms are subject to change at my discretion and do not represent a guarantee of any kind. While I will always do my best to accommodate, these terms also do not account for any emergencies or extraordinary circumstances that may occur. I am but a humble independent artist and human being doing my best, simply trying to share my love for my art with the world.

All items are final sale and sold as-is, with no returns, refunds, or replacements. If you have any questions, please feel free to contact me before you place your order and I will be happy to answer!

I can be reached at contact (at) zhen-yue.com. On rare occasions, I can also be found on Instagram (@ZhenYueArt). My social media is currently going through a rehaul now that I've drawn a few projects in recent years, so please pardon the sparse online presence until new updates are made!